When did JUMP venues become BOUNCE?

Each JUMP location has now joined the BOUNCE Global Tribe. You’ll notice some new awesome features with the same friendly faces in our venues.

Will you be changing the activities that JUMP has on offer?

JUMP venues will be getting some exciting new BOUNCE additions including a High Ropes course, Wall Climb arena, an X-Run adventure challenge race and a dedicated miniBOUNCE Zone for the juniors. JUMP’s trampoline activities of basketball, dodgeball, and performance will all be sticking around for your freestyle fun, just with some fresh new BOUNCE branding. 

Will I be able to use my JUMP grip socks?

Yes! You’ll be able to continue to use JUMP socks for the next twelve months before we changeover to BOUNCE socks only. This will give you a chance to wear out your old pairs and we’ll keep you updated on this change on our website. Please remember if they’re starting to look worn out and have a few holes, it’s probably time to grab yourself a new pair!

Will you be keeping your ticket types the same? 

Stay tuned for more details. Ticket type names will change, but you can still expect value-packed ticket types for your sessions including double hour fun, family sessions and more! All features will be included in the ticket price. 

What if I have a JUMP membership?

Anyone with existing memberships will be contacted with further information to ensure you make full use of your weekly visits. JUMP memberships have a minimum of a one month term and will not be available for purchase at least 4 weeks before JUMP becomes BOUNCE to avoid any unused sessions.

What if I have a JUMP birthday booked?

Birthdays will continue to work as they always have in the JUMP format for the foreseeable future. If there is already a booking in the system it will continue as planned with no changes.

Will I need to book online?

Online bookings are recommended as it means that you’ll guarantee and secure your booking spot. There is also a cost saving when you book online. You’re also able to walk-in, however we can’t guarantee that there will always be spots available, especially during school holidays and weekends and with the excitement of our new features.

Will the new features cost more?

No, the new features will come at the same cost, with one price inclusive of all features.

What if I have an outstanding gift card or free pass?

All existing gift cards will be honored.

When are bookings available for the new features? When can I start buying BOUNCE ticket types?

As we get closer to the launch date you will be able to take advantage of all the new features. Stay tuned! We will be keeping everyone informed.

Will the JUMP website change?

Yes you will soon find all the information you currently get on the JUMP website at BOUNCEINC.CO.NZ

Will the safety standard be the same?

Yes safety has always been our priority and you can expect the same focus and commitment to ensuring that all our activities are conducted in a safe environment to the highest standard. We will remain NZ’s only safety certified Trampoline Park.

Will it not be New Zealand owned now?

Yes it is still New Zealand owned by the same owner with the same staff,  just with a new Australian partner to bring new and exciting features to you.